Education / Qualifications
GRADUATED: MAY 2014
Bachelor of Counselling - Australian College of Applied Psychology
Brisbane, QLD, Australia
Grade: GPA 5.8
Subject Completed:
- Introduction to Psychology
- Approaches to Cultural Diversity Advanced
- Developmental Psychology
- Social Legal and Ethical Issues
- Counselling Skills 1
- Counselling Skills 2
- Conflict Management
- Counselling Methods 1
- Introduction to Contemporary Society
- Groupwork Theory and Practice
- Interpersonal Communication
- Organisational Behaviour
- Developing Professional practise
- Counselling Methods 2
- Social Analysis
- Family and Relationship Counselling
- Mental Health Issues
- Social Policy
- Working with Children and Adolescents
- Applied Social Research
- Contemporary Social Issues
GRADUATED: MAY 2013
Diploma of Counselling - Australian College of Applied Psychology
Brisbane, QLD, Australia
Grade: Completed
Units of competency:
- Work within structured counselling framework
- Apply specialist interpersonal and counselling interview skills
- Facilitate the counselling relationship
- Apply personality and development theories
- Apply leaning theories in counselling
- Determine suitability of client for counselling services.
- Recognise and respond to individuals at risk.
- Apply counselling therapies to address arrange of client issues.
- Support clients in decision making processes.
- Apply legal and ethical responsibilities in counselling practise.
- recognise and respond appropriately to domestic and family violence.
- Manage own professional development in responding to domestic and family violence.
- Develop, facilitate and monitor all aspects of case management.
- Work effectively with culturally diverse clients and co-workers.
- Reflect and improve upon counselling skills.
- Work effectively with aboriginal/Torres straight islander people.
- Contribute to OHS processes.
GRADUATED: OCT 2012
Positive Parenting Program - Mens Information and Support Association
Brisbane, QLD, Australia
Grade: Completed
Completed the Level 3 Triple P program.
GRADUATED: MAY 2002
Pest Control License - Queensland Tafe
Brisbane, QLD, Australia
Grade: Completed
Full filled the following
- Modify environment to manage pests.
- Apply pesticides to manage pests.
- Maintain and equipment and consumables storage area.
CURRENTLY ENROLLED: GRADUATING DEC 2018
Certificate 3 in Business - Konect
Brisbane, QLD, Australia
Grade: Pass
Core Units
BSBSMB301 Investigate micro business opportunities
BSBSMB302 Develop a micro business proposal
BSBSMB303 Organise finances for the micro business
BSBSMB304 Determine resource requirements for the micro business
BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
Elective Units*
BSBCUS301 Deliver and monitor a service to customers
Employment History
SEP 2015 - AUG 2018
Family and Relationship Counsellor - Family and Relationships Counsellor at Catholic Care Social Services Toowoomba Queensland, Australia
Primary Duties:
- Provided individual and couple’s counselling using strength based approach.
- Facilitate and deliver therapeutic and education groups for parenting and relationship management, such as ,Triple P Postive Parenting group, Men's behaviour management and Healthy couple relationships.
- Support clients in with psycho-educational, referrals and skills training
- Networking and building relationships with providers to enhance referrals including assisting and supporting organisation events such as ‘Speed Networking’ for community service professionals.
- Complete case formulations and relevant assessments with effective communication of results and further recommendations
- Keep clear and accurate case notes and organised client files
- Provide family and relationship counselling, prevention and early intervention services, and relationship education services;
- Undertake and/or participate in case coordination of clients with colleagues, senior staff and management;
- Develop and facilitate workshops/seminars, if required, and contribute as a team member to these activities;
- Network and promote programs in the community to maintain a strong community focus that will promote the organisation.
As a member of CatholicCare Social Services’s work team my responsibilities included:
- Establish and contribute to productive working relationships across a number of professional work teams within the program partnership;
- Participate in line management, professional supervision and professional development both internally and externally.
- Participate in meetings that may include staff forums, staff meetings, working groups, peer supervision, planning and review of service;
- Comply with CatholicCare Social Services’s Policies and Procedures, including the Workplace, Health and Safety Framework and Guidelines;
- Contribute to, and be part of, the organisational culture with a focus on CatholicCare Social Services Mission, teamwork, cooperation, client service, quality, safety and confidentiality;
- Ensure the efficient use and maintenance of provided materials and equipment;
- Maintain a high level of skill in Microsoft Office and other database management systems;
- Deliver culturally appropriate services;
- Contribute towards continuous improvements in the workplace;
Key Performance indicators:
- Counselling sessions are delivered in a professional and high quality manner, adhering to counselling session times.
- Follow the appropriate organisational policies and procedures relating to the provision of counselling and related services.
- Client information is accurately recorded and reported a timely manner through CatholicCare Social Services’s client management system.
- Participate in regular line management and pro-rata professional supervision sessions and attendance at professional development/training sessions.
- Maintain effective working relationships within CatholicCare Social Services and consistent demonstration of required values and behaviour based on feedback and staff performance and review.
Follow organisation reporting procedures and protocols – including risk management, including child safety notifications, incident reports for workplace health and safety.
AUG 2014 - AUG 2015
Counsellor - Bribie Island Neighbourhood CentreBribie Island , QLD, Australia
Part-time Counsellor at Bribie Island Neighbourhood Centre August 2014 to September 2015
Roles and responsibilities include:
-
Suicide risk assessment with children, adolescence and adults taking appropriate actions in- line with ethical guidelines and organisations procedures.
-
Provided therapeutic counselling for families from various cultures with a range of issues.
-
Provided referrals for clients seeking medical assistance, support financially, housing assistance or psycho-education.
-
Liaised with government organisations to support clients through difficult transitions in their lives. For example, Department of Family Services.
-
Proactive in empowering clients with their strengths whilst being benevolent.
-
Facilitated the empowerment of clients using an eclectic modality, drawing from my knowledge of Gottman Therapy, Narrative Therapy, Cognitive Behavioural Therapy, Rationale Emotive Behavioural Therapy, Acceptance and commitment therapy, Person Centred and Gestalt Therapy.
-
Participated in-group clinical supervision weekly and informal supervision daily.
-
I am responsible for the administration of my workload, contacting clients directly, organising a suitable appointment schedule and maintaining professional case records.
-
Worked as a co-counsellor in parenting groups such as Seasons programs for adults and children.
-
Co-facilitated in the creation of a parenting group, undertaking administrative tasks such as advertising and session outlines.
-
Apply and maintain a healthy self-care routine.
-
Work in a team environment helping with problems arising at the Centre, including working in our Choices Program (offers immediate emergency relief assistance to individuals in need) and working on reception the desk when the Centre was short on volunteers.
JUN 2012 - AUG 2015
Cleaner - JDA EnterprisesDakabin, QLD, Australia
Part-Time cleaner.
- collaborate in team environment to reach company targets
- work autonomously
- Service and maintain equipment
- Dress appropriately for work
- Handle customer enquires and resolve any complains
JAN 2009 - JUN 2011
Senior Pest Control Techician - Amalgamted Pest ControlBrisbane, QLD, Australia
This was a professionally ran multimillion dollar business, where the emphasis was on clients needs. I preformed the following:
- Competent in HACCP and AQIS paperwork and procedures in compliance with regulations. Servicing a variety of large businesses and commercial companies in a professional and discrete manner at all times.
- Developed skills to correctly identify pest problems and formulate a pest management plan that best suits the customers needs.
- Have strong communication skills that allow customers needs and concerns to be identified and addressed. This also enables the treatment procedure and inspection process to be explained to the customer effectively.
- Trained and experienced in mapping areas for laying rodent traps and in setting up maintenance and service procedures for future service calls. Ability to assess trouble areas to develop an accurate treatment plan which involves inspecting the area and strategies to best eradicate the pests.
- Ensuring all equipment and van is maintained at all times.
JAN 2000 - JAN 2009
Self Employed - Rapid Carpet Cleaning and Pest controlBrisbane, QLD, Australia
- I worked in conjunction with my sister and brother-in-law establishing this business.
- My ability to connect and talk to people was a skill i obtained in understanding client's goals and working out plans to meet their needs.
- I Maintained this business working 6 days a week cleaning client’s carpets and pest control. Completed Pest Control license course in order to meet Australian legal requirements.
- Maintain personal tax records and book receipts and payments for business.
- Clean carpets and pest control for large unit complexes, Manage rentals for real estate agents, regularly clean/pest Control for schools, large companies and hotels and other Commercial premises.
- Developed skills and knowledge of pesticides, rodent treatments, Cleaning chemicals and best practises for cleaning And maintaining high levels of pest eradication.
