Employment History
MAR 2010 - PRESENT
Night Auditor / Receptionist - Parramatta City MotelParramatta, NSW, Australia
- Responsible for managing clients check ins & check outs
- Answering clients’ queries and phone calls
- Taking reservations via phone, email and fax
- Cash handling, banking
- Processing credit card transactions/payments, including use of EFTPOS
- Maintaining client accounts
- Maintaining client privacy and confidentiality
- General ad hoc duties
FEB 2007 - FEB 2010
Supervisor - Glad Retail Cleaning servicesBondi Junction, NSW, Australia
- Supervise a team of 20 cleaners
- Check work carried out by the cleaners
- Maintain adequate supplies of cleaning materials and chemicals
- Reporting any damage to the buildings, fixtures or equipment to the management
- Comply with Health & Safety, Fire Regulations and other County policies
- To act (if required) as a first aider
MAY 2006 - NOV 2006
Trainee Bank Clerk - Standard Chartered Bank Dilkusha Business Area, Motijhil, Dhaka, Bangladesh
- Performed responsibilities of processing various transactions by following banking policies and procedures
- Handled the tasks of providing effective customer service by providing requirements in a timely and accurate manner
- Assigned responsibilities of identifying potential sales opportunities to develop banking business
- Coordinated with various banking departments
- Responsible for handling daily reconcilement of utility payments
- Assigned to tasks for performing General Ledger entries
