Employment History
MAR 2009 - JAN 2010
Teaching Korean - kotobadetunaideikoukaiHimeji, Hyogo, Japan
Teaching Korean
1. Planning, preparing and delivering lessons to a range of classes
2. Preparing and setting tests, examination papers, and exercises,marking and providing appropriate feedback on oral and written work,
3. Devising, writing and producing new materials, including audio and visual resources;
organising and getting involved in social and cultural activities
4.Basic administration such as keeping student registers and attendance records for starters and leavers
DEC 2006 - MAR 2007
waitress - BonbibimbapSeoul, Soul-t'ukpyolsi, South Korea
1.Greeting patrons once they are seated
2.Presenting menus to customers
3.Explaining menu items to customers
4.Answering questions from patrons about food and beverages
5.Taking food and drink orders
6.Up-selling additional food and beverage products to patrons
7.Verifying age of customers who order alcoholic beverages
8.Entering each item ordered into restaurant register system
9.Communicating customer orders to kitchen staff
10.Sharing information with customers about the status of their orders
11.Refilling customer drink orders throughout the meal
12.Delivering orders to customers
13.Finding out if customers need additional items
14.Verifying that customers are satisfied with their orders
15.Removing empty plates, used silverware, and soiled napkins from tables
16.Determining when customers have completed the meal
17.Delivering check to customers
18.Accepting payment for the meal
19.Attending scheduled team or shift meetings
20.Compliance with all relevant health department rules and regulations
AUG 2006 - NOV 2006
Waitress - Grand Hilton HotelSeoul, Soul-t'ukpyolsi, South Korea
Morning Buffet openning
1.Greeting patrons once they are seated
2.Answering questions from patrons about food and beverages
3.Taking food and drink orders
4.Refilling customer drink orders throughout the meal
5.Delivering orders to customers
6.Finding out if customers need additional items
7.Verifying that customers are satisfied with their orders
8.Removing empty plates, used silverware, and soiled napkins from tables
DEC 2005 - OCT 2007
Cashier - Bokwang Family mart(convenience store)Seoul, Soul-t'ukpyolsi, South Korea
1.Greets customers including phones and directing customer inquiries to appropriate party
2.Answers routine billing questions/issues from customers
3.Receives and processes all payments according to standard procedures.
4.Assists in the opening and closing of a retail location which includes and but not limited to cash handling
and deposits
5.Informs customers about services available and assesses customer needs
6.Completes, processes, and maintains applicable paperwork and records
Skills
- Speaks Three Languages, Cross-cultured
- Customer service
- Skillful at word processing software
- Knowledge of Japanese Education major
Licensed technician of Electronic data processing,First-degree - Expert
Certification of Word Processing Software - Expert
N1-level Japanese Language Proficiency certificate,2010 - Expert
Certification of Chinese character,Seceond-degree,2010 - Expert