Employment History
JAN 2009 - PRESENT
Assistant Manager - Ruby and The RoseSydney, NSW, Australia
Responsibilities:- Assisted a work force of 8 for a family run fashion store, reporting to the designer and the owner/manager of the business. This included resolving all staff conflicts, rosters, hiring and training new staff and monitoring work practices amongst the sales assistants
- Manage budget for and ordering of seasonal accessories, bags and jewellery
- Head merchandiser for all window and in store displays of stock, changed on a weekly basis
- Assist owner and accountant with weekly pay reporting and banking
- Assist designer with fashion shoots and styling for new season catalogues
- Upload content for the monthly online newsletter
- Manage all press enquiries and develop marketing strategies
JAN 2007 - DEC 2008
2IC Sales Manager - Fashion IncSydney, NSW, Australia
Responsibilities:- Assist Manager with tasks including ordering stock from the warehouse, training new staff members, working out weekly rosters, merchandising new season stock, banking, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty
- Increased sales with excellent customer service levels and developed good relationships with regular customers
- Assisted with the PR for the store by facilitating stylists needs and requests for magazine features
- Processed Internet sales and ensured their delivery
JAN 2005 - DEC 2006
Sales Assistant - High St DesignsSydney, NSW, Australia
Responsibilities:- Serve customers using the five step customer service standard
- Handle the cash register including all cash, eftpos and credit sales plus refunds and exchanges
- Order and organise stock
- Assist with window displays for special promotions
- Maintain store and stock in impeccable condition
- Balance the till at close of business each day
JAN 2003 - DEC 2004
Sales Assistant - Sally's BoutiqueSydney, NSW, Australia
Responsibilities:- Customer service including assisting with clothing choices, sizes and styling on the floor in a friendly and efficient manner
- Handling the register including all cash, eftpos and credit sales plus refunds and exchanges
- Stock management - restocking sizes from the stockroom, assisting with inventory stocktakes
- Regular cleaning duties around the store include vacuuming, dusting, cleaning mirrors and steaming clothing
- Assisted with banking daily cash amounts
