Sample Resume for Insurance Risk Consultant | ConnectCV

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Career Objective

Highly sought after Insurance Risk Consultant with over 12 years experience seeks a new position in an organisation that is passionate about its people and customers as well as an environment that is exciting, challenging, vibrant and dynamic.

Employment History

Jan 2007 – present: Senior Claims ConsultantSydney, NSW, Australia
MLC Financial Services
  • Assessed, managed, and administered a portfolio of risk product claims to achieve profitability targets
  • Performed regular claim/file reviews for Claims Consultants and provide feedback on outcomes
  • Provided feedback on reviews to Team Leaders and Claim Manager highlighting any training requirements
  • Built strong relationships with internal and external stakeholders through effective & proactive communication
  • Provided technical training to new members of staff
  • Key point of reference for technical queries
  • Contributed to improve the efficiency and quality of existing processes and systems to create better opportunities for the company
  • Actively participated in project work
  • Assisted other team members with issues and provided guidance and authority approval as required
Jan 2005 – Dec 2006: Senior Risk ConsultantSydney, NSW, Australia
  • Conducting site inspections, completing surveys ‎and associated reports,
  • Provided risk recommendations and consulting services to ‎company Underwriters, customers and other intermediaries
  • Ensure ‎a high level of customer service was provided to all of the companies ‎internal and external ‎stakeholders in a timely and efficient manner
Jan 2002 – Dec 2004: Property Risk ConsultantSydney, NSW, Australia
  • Provided property risk consulting services to company ‎underwriters, ‎customers and other intermediaries
  • Key ‎member in ensuring ‎a high level of customer service was provided to all of the companies ‎internal and external ‎stakeholders in a timely and efficient manner
  • Active contributor to all projects relevant to the team and proved to be ‎effective ‎in identifying issues, propose resolutions and took the necessary action to ‎ensure ‎continuous improvement to Allianz standards, practices and procedures.
Jan 2000 – Dec 2001: Risk ConsulantPerth, WA, Australia
Gardine Lloyd Thomson Pty Ltd
GLT's Perth Risk Services branch provides a niche risk management and risk financing service for WA Local Governments under the LGIS business name, and risk services for an emerging client base of corporate government and not for profit entities.


  • Work alongside Senior Risk Consultant’s to provide risk management consulting services
  • Developed knowledge of AAS4360 and ISO31000 Risk Management standards
  • Demonstrated well-organised project management skills and an ability to work independently
  • Developed knowledge of Local Government tasks and functions in order to effectively provide risk management
Jan 1998 – Dec 1999: Life Insurance Service ConsultantPerth, WA, Australia
Life Insurance Agency
  • Registered and administered new life insurance applications right through to policy issue
  • Effectively and promptly dealt with all Adviser and customer queries
  • Process underwriting alterations and requests
  • Chase any outstanding information required and update files accordingly
  • Liaised with medical service providers to obtain information as requested by Underwriters
  • Other ad-hoc duties as required by the Team Leader
  • Developed strong understanding of medical terminology, communicational skills and organisational skills

Education / Qualifications

Masters of Commerce (Insurance/Financial Planning)
University of Western Australia
Graduated: December 1998
Perth, WA, Australia
Advanced Diploma of Financial Planning and Risk Management
University of Western Australia
Graduated: December 1996
Perth, WA, Australia
Bachelor of Business (Insurance)
University of Western Australia
Graduated: December 1995
Perth, WA, Australia

Skills Summary

  • Highly developed relationship building and communication ‎skills as well as a high attention to detail. ‎
  • Excellent time management skills and customer service skills‎


Lotus NotesAdvanced
Microsoft ExcelExpert
Microsoft OfficeExpert


Chinese - CantoneseFluent

Immigration / Work Status

Australia – Citizen

Hobbies / Interests

Asian cooking, architectural history, digital technology, team sports such as football, basketball and rugby.


Professional Memberships

CIP Fellowship
The Australian and New Zealand Institute of Insurance and Finance

Additional Certificates

Dec 1998Medical Terminology Certificate
The Medical Register of Australia
Perth, WA, Australia